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Little Giant is recalling ladders with Rapid Locks after receiving 25 reports of ladders retracting and 19 reports of injuries. Owners of included models without an orange “QC” sticker should stop using them and contact the company for a repair kit and instructions.
Little Giant Ladder Systems is recalling certain ladders fitted with Rapid Locks after reports that ladders retracted during use, posing a fall hazard. The company has received 25 reports of retraction and 19 injury reports, according to the U.S. Consumer Product Safety Commission (CPSC); owners of affected ladders should stop using them immediately and follow the recall instructions.
The recall covers Little Giant’s Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector models. Rapid Locks are black or orange devices located on each ladder leg; they fit into the rungs to adjust ladder height. The Little Giant brand and model name appear on the ladder’s side.
Only ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks are included. Recalled ladders were sold at Lowe’s, Costco and other retailers, and online through sites including Lowe’s, Amazon, Costco and Little Giant. The reported sales period was December 2015 through October 2026, at prices of about $100 to $1,000. Little Giant Ladder Systems, LLC, based in Springville, Utah, is the importer; the ladders were manufactured in the United States, China, Mexico and Malaysia.
Little Giant has received 39 reports of Rapid Locks not working properly, in addition to the 25 reports of ladders retracting. The company’s 19 injury reports include three involving head injuries, with reported outcomes including traumatic brain injury, skull fracture, concussion, vision or hearing loss, and cognitive impairment. The other 16 reports describe injuries including joint or bone fractures, cuts and bruising. The CPSC recall notice identifies the recall as number 27-067.
A Ladder Retraction Can Cause Falls
The reported mechanism makes this recall relevant to people who use these ladders at home or on the job: if a ladder retracts while someone is on it, the person can fall from height. The injury reports include head injuries and other reported injuries, according to the recall notice. Those reports document cases received by the company; they do not establish that every recalled ladder will fail or that every injury occurred in the same way.
The affected products were sold over a long period and through major retailers as well as online shops. That broad sales reach means current owners may have bought a ladder years ago and may not know whether its model and sticker status put it within the recall. Checking the model and the “QC” sticker before any further use can help owners identify whether they should follow the recall process.
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How to Identify an Included Ladder
The CPSC notice describes the Rapid Lock as the component used to adjust ladder height by engaging with a rung. Each ladder leg has a lock, which is black or orange. The notice lists 11 model names and limits the recall to ladders that lack the orange rectangular “QC” sticker on the rail above one of the locks. The brand and model are printed on the side of the ladder.
The recall remedy centers on added instructions and warning labels, rather than an immediate replacement for every owner. Consumers are instructed to stop using an included ladder, visit Little Giant’s recall page or scan the ladder’s QR code, and contact the company for a repair kit. The kit includes labels and instructions telling users to check that the locks are properly engaged before every use and to maintain them with lubrication.
If a lock still does not work correctly after the owner follows the instructions and applies lubrication, Little Giant says the consumer should contact the company for an evaluation. If the lock remains faulty after that assessment, the company will offer either a replacement ladder of the same or an equivalent model, or a refund. The refund may range from a depreciated value based on the purchase date to the full purchase price for ladders bought within the past 12 months.
“Consumers should stop using the recalled ladders immediately.”
— U.S. Consumer Product Safety Commission recall notice
Which Locks Need Further Evaluation
The recall information does not identify a production date range, serial-number list or other individual identifier that would allow owners to determine coverage beyond the named models and the “QC” sticker criterion. Owners who cannot confirm whether their ladder is included should consult Little Giant’s recall page or contact the company before using it.
The notice does not provide details about the circumstances of each retraction or injury report, nor does it state how many recalled ladders are in consumers’ hands. It also does not say how many locks will remain faulty after lubrication and the company’s evaluation. The company has reported 25 retraction reports, 39 lock-problem reports and 19 injury reports; these figures describe reports received, not a rate of failure among all ladders sold.
Owners Should Follow Recall Steps
Owners should first stop using a ladder that matches a listed model and lacks the specified orange QC sticker. They can then review the information at littlegiantladders.com/pages/recalls or use the QR code on the ladder and contact Little Giant to request the repair kit. The company’s instructions call for checking proper lock engagement before each use and lubricating the locks.
If a lock does not work properly after those steps, owners should contact Little Giant for an evaluation. The company says it will offer a replacement of the same or an equivalent model, or a purchase-price refund adjusted for depreciation, if the lock is still not functioning after evaluation. The recall notice does not give a deadline for requesting the kit or specify how quickly evaluations and remedies will be completed.
Key Questions
Which Little Giant ladders are included in the recall?
The listed models are Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector. The recall applies only to ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks.
What should I do if my ladder is included?
Stop using it immediately. Review the recall information at Little Giant’s recall page or scan the ladder’s QR code, then contact the company to request a repair kit with warning labels and instructions.
What injuries have been reported?
Little Giant reported 19 injury reports: three involving head injuries and 16 involving other injuries, including fractures, lacerations and bruising. The head-injury reports include traumatic brain injury, skull fracture, concussion, vision loss, hearing loss and cognitive impairment, according to the CPSC notice.
Can owners receive a replacement or refund?
If a Rapid Lock still does not work after the owner follows the instructions and applies lubrication, Little Giant says to contact the company for an evaluation. If the lock remains faulty after evaluation, the company will offer a same or equivalent model replacement or a refund, which may be depreciated based on purchase date; ladders bought within the past 12 months may qualify for a full purchase-price refund.
Source: cpsc.gov
